Frequently Asked Questions F.A.Q
- Do you offer a bonus for new members?
Yes, we offer an exclusive welcome bonus for new members! Once you've registered your account and are ready to make your first deposit, you'll be eligible for one of our best bonuses — the first deposit bonus. This offer is designed to give new players a great start on our platform.
In addition to the welcome bonus, we offer a variety of promotions, including free bets, free spins for casino games, and many other exciting rewards. Our promotions are frequently updated, ensuring there's always something new to explore.
You can view all our current promotions here. - How can I make a deposit?
Our platform offers several convenient deposit methods.
You can deposit using credit and bank cards such as Visa, Mastercard, or through bank wire transfers. We also support a variety of e-wallets, including Skrill, Neteller, Paysafecards, as well as cryptocurrency options.
To make a deposit, log in to your account and click on the 'Cashbox' button, located in the upper right corner of the page. If you don't see it immediately, click on the arrow icon next to your current balance indicator. There, you will find all available deposit methods. Follow the instructions on the screen, fill in your account information, and complete the deposit process.
For detailed information about deposit methods and limits, please visit the Deposits page in our How-to section. - Is there a daily withdrawal limit?
There is no fixed daily withdrawal limit; however, certain restrictions may apply based on your account’s verification status, transaction history, and our Terms and Conditions. Once your account is verified and not flagged for suspicious activity, the main limitations are those set by the payment systems. You can withdraw funds to your bank account via IBAN, to your e-wallet (Skrill, Neteller, Paysafecard), or directly to your Visa or Mastercard. Please note: withdrawals to e-wallets are only approved if you have made at least one deposit using the same e-wallet (Skrill, Neteller, or Paysafecard). The withdrawal limits are as follows: the minimum withdrawal amount is 20 EUR. The maximum one-time withdrawal is 1 000 EUR (2 000 EUR for card withdrawals), with a maximum of 3 000 EUR per day, 10 000 EUR per week, and 30 000 EUR per month.
For more details about withdrawal limits, please refer to the Withdrawal page on our site. - What are wagering requirements?
Unless otherwise specified, all bonuses on our site are subject to wagering requirements. These requirements refer to the conditions you must meet to convert bonus funds, which are virtual balances, into real money. Once you've completed the wagering requirements, you will be able to withdraw the funds.
Please note that the wagering conditions may vary depending on the game or product. For detailed information about specific bonus turnover requirements, visit the 'Promotions' page here. All relevant wagering conditions are always provided on the detailed page of each bonus. - Are there betting limits?
While there are no limits on potential earnings, betting limits can vary depending on the specific game or betting option. Typically, the minimum bet starts at 0.1EUR, and there is no upper limit unless otherwise stated.
Each game or betting option may have its own unique minimum and maximum stake settings. If you encounter an error message due to betting limits, try adjusting your bet amount — either by increasing or decreasing it — and then attempt to place the bet again. - Is your site reliable?
Our site operates under a Curacao gaming license, ensuring that we meet international standards of safety and fairness. You can find details about the company and our license in the footer of our website and on the 'Terms and Conditions' page.
We are committed to providing a secure platform, with regular audits conducted by independent organizations as well as our internal control units. All accounts are thoroughly reviewed and monitored in accordance with our site’s terms and conditions.
For more information, you can review our 'Terms and Conditions' here.
